Last Updated on June 19th 2025.
NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products, including online courses.
GENERAL PROVISIONS
This website is owned and operated by Elley Mae, an Australian company. Our principal place of business is located in Victoria, Australia.
You must be at least sixteen years of age to use Our website. Use of this website is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety of Your individual use of the website. The Terms and Conditions contained on this page are subject to change at any time.
TERMS OF SITE & COURSE ACCESS AND PRODUCT PURCHASER AGREEMENT
All programs, products, and services are owned and provided by Elley Mae (“Company” or “We” or “Us” or “Our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.
You are legally bound to these Terms and Conditions of Use whether or not You have read them. If You do not agree with any of Our Terms and Conditions of Use, please email Us at contact[at]elleymae[dot]com and We will make reasonable efforts to remove Your name, email, and access to Our Offering and website(s).
DIGITAL PRODUCT USE AND CONSENT
When You purchased Our Offering, You were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.
You agree You are at least 18 years old or of age in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.
INTELLECTUAL PROPERTY NOTICE
All images, text, designs, graphics, trademarks, and service marks are owned by and property of Elley Mae. It is a violation of federal law to use any of Our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.
You may NOT use Our intellectual property in any way, which includes republishing any text, image, design, or other property on another website, or posting a quote or image from Our site to any third-party website including social media. We have spent a great deal of time and money building the intellectual property located on this site and in order to maintain the integrity of it, We cannot allow any third party use.
EDITABLE OR BLANK DESIGN FILES
All design deliverables are provided as final, flattened files. Editable or blank versions (e.g., Canva, PSD, AI) are not included unless explicitly stated in Your package. This ensures the integrity and quality of the design work. Future edits or updates may be requested by rebooking a design update session.
DESIGN CREDIT & PORTFOLIO USE
We reserve the right to showcase completed design work in Our portfolio, website, social media, or promotional materials. If You prefer Your project not be shared, You must request this in writing prior to the start of the project.
CLIENT CONTENT & ACCURACY
You are responsible for supplying all required content (e.g., images, text, brand assets) in a timely and accurate manner. We are not responsible for any errors, quality issues, or delays resulting from incorrect or incomplete content provided by You.
REVISIONS
Custom design packages include a set number of revisions, as outlined in Your specific package. Each revision includes one updated version based on Your feedback. Multiple options or concepts are not included per round. Any revisions beyond what’s included may incur an additional fee.
TURNAROUND TIMES
Standard turnaround times vary by package and project. Delays in client feedback or content delivery may extend the timeline. Rush fees may apply if faster delivery is requested and approved.
REQUEST FOR PERMISSION TO USE CONTENT
If You wish to publish or use any of Our content or materials, You must request permission by emailing contact[at]elleymae[dot]com.
CIVIL AND CRIMINAL PENALTIES
We reserve the right to prosecute infringement, theft, or unauthorized use of Our materials to the fullest extent of the law. By purchasing or accessing Our offerings, You consent to jurisdiction in Victoria, Australia.
YOUR MATERIALS AND CONTRIBUTIONS
By submitting materials (e.g., comments, images, testimonials), You grant Us a commercial license to use and display the content unless explicitly stated otherwise.
MODEL RELEASE
If You submit or provide images voluntarily or by default (e.g., via profile image), You grant Us the right to use those images for promotional purposes unless otherwise agreed in writing.
NOTIFICATION OF USE
We are not obligated to notify You when Your images, content, or materials are used in promotions or published formats.
SECURITY AND ASSUMPTION OF RISK
It is Your responsibility to protect Your access credentials. We do not store credit card details and are not liable for third-party processor issues. Accessing Our offerings is done at Your own risk.
YOUR COMMUNICATIONS
All communications made through Our site, email, or platforms are not held confidential. We reserve the right to use such content for business purposes and may republish them.
DISCLAIMERS
All content is for educational and informational purposes only. We do not guarantee outcomes and are not responsible for how You use or interpret Our content.
EARNINGS DISCLAIMER
Results will vary. We cannot guarantee results or success based on case studies or testimonials.
GENERAL DISCLAIMER
We are not acting in any professional capacity such as medical, legal, or financial. You are responsible for seeking independent professional advice where needed.
THIRD PARTY DISCLAIMER
We are not responsible for the conduct or content of any third party.
WARRANTIES DISCLAIMER
All offerings are provided "as is" without warranties. We disclaim all warranties, including implied ones, to the extent permitted by law.
TECHNOLOGY DISCLAIMER
We make reasonable efforts to ensure Our technology is reliable, but are not liable for tech failures or issues outside of Our control.
ERRORS AND OMISSIONS
We are not liable for any errors, inaccuracies, or omissions in Our content.
INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS
You agree to indemnify and hold harmless Elley Mae and affiliates from any claims, losses, or damages resulting from Your use of Our offerings.
AFFILIATES
This site may contain affiliate links. We disclaim liability for purchases made through these links.
TERMINATION
We may terminate Your access at any time for violation of these Terms.
PAYMENT TERMS
Any prices listed on this website are in USD (United States Dollar) and will be clearly marked this way at checkout. By purchasing from Us, You agree that You understand that this is the currency You will be charged in.
Any payments made to Us are made via ThriveCart – a secure and private payment processing platform. Your credit card details will remain private and are unable to be retrieved by Us at any point during the checkout process or after the fact.
Should You choose to purchase a product or service from Us and pay the full investment at the time of checkout, You will not be charged any further payments, until (if) You purchase another product or service from Us in the future.
Should You choose to purchase a product or service from Us and pay the investment in monthly installments (also known as a payment plan), You will be charged the first payment at the time of checkout and the remaining payments one month after, for the remainder of the selected payment plan You chose at the time of checkout, unless a weekly or bi-weekly payment plan option has been clearly stated and You selected this at checkout. (For example, if You began Your 3 month payment plan on the 12th of January 2021, Your first payment would process the 12th of January 2021, Your second payment would process the 12th of February 2021 and Your third/final payment would process the 12th of March 2021.)
You are liable to pay this investment in full on the dates that Your payment plan was initially set up for. If Your payment fails on the due date, ThriveCart (payment processor) will automatically attempt to process this payment again every 24 hours until the payment is successful. You will also receive an automated email reminding You of this late payment with a link to update Your credit card details if the card You initially used at checkout is no longer a working card.
If Your payment becomes more than 3 days overdue (past the original due date) You will be charged a late fee of $50 USD. Access to any services, products, courses or programs You purchased will also be paused from this date until payment is successfully processed. If We do not receive payment, including the $50 late fee from You on the 4th day Your payment is overdue, an additional $10 late fee will be charged for each consecutive day following that, until payment is received.
For example, You owe Us $2800 due on April 1 and fail to pay on the due date. On April 4th, You owe Us $2850. On April 5th, You owe Us $2860. On April 6th, You owe Us $2870, and so on.
You are legally responsible and liable to pay the entire payment plan You agreed to at the time of checkout, regardless of a payment failing or if you no longer wish to use the Services or Product you purchased.
It is Your responsibility to ensure that funds are available for payment to process on the dates listed above and to ensure that Your credit card details are correct at all times. Should You need to update Your credit card details at any stage during this agreement, it is Your responsibility to make these changes in Your account at a minimum of 48 hours prior to Your next scheduled payment processing.
Should You need to update Your credit card details at any stage during Your payment plan, You may do so by clicking this link: https://elleymae.thrivecart.com/updateinfo/ This link will also be provided to You in all email correspondence You receive from Elley Mae, a team member of Elley Mae or our automated email system.
You will receive a payment receipt with each payment that is received by Us. If You do not receive a payment notification, You may notify us of this by contacting Us directly via email to contact[at]elleymae[dot]com
REFUNDS
Due to the digital nature of Our offerings, refunds are not provided under any circumstances.
CHARGEBACKS
Chargebacks result in loss of bonuses and immediate cancellation of access. We will provide evidence to financial institutions as needed.
CANCELLATION, RESCHEDULING & NO-SHOWS
All services are non-cancellable and non-transferable. Calls must be rescheduled with 24+ hours notice. No-shows or late arrivals may result in forfeited time.
REVOCATION OF ACCESS
You have the unilateral right to terminate Your use and access to any of Our Offering(s). Please send an email to contact[at]elleymae[dot]com to initiate this process. Termination will not excuse You of further payment. Upon confirmation of Your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and You agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs.
DISPUTE RESOLUTION
If You and Our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.
NON-DISPARAGEMENT
If You are found to be slandering, libeling, or otherwise disparaging Our Company, Offering(s), or related materials at Our discretion, You will be immediately removed from the Offering(s) and any related communications. We reserve the right to file a civil claim of action against You for any such damaging actions You take that materially harm Our Company.
ENTIRE AGREEMENT
Before You register with Our website or make any purchases therefrom, You will be asked to consent to Our Privacy Policy. If You have consented, or once You do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.
LAW AND JURISDICTION
These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with Australian law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Victoria, Australia.
CONSENT
By using Our website, You hereby consent to Our Terms and Conditions of Use and Privacy Policy. If You require any more information or have any questions about Our Terms and Conditions of Use, or Our Privacy Policy, please feel free to contact Us by email at contact[at]elleymae[dot]com
ALL RIGHTS RESERVED
All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here, are reserved by Company.
SEVERABILITY
If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
CONTACT INFORMATION
contact[at]elleymae[dot]com
PO BOX 428, Warrnambool, Victoria, Australia 3280